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A revolutionary guide that will transform your relationship with
failure, from the pioneering researcher of psychological safety and
award-winning Harvard Business School professor Amy Edmondson. We
used to think of failure as the opposite of success. Now, we're
often torn between two "failure cultures" one that says to avoid
failure at all costs, the other that says fail fast, fail often.
The trouble is that both approaches lack the crucial distinctions
to help us separate good failure from bad. As a result, we miss the
opportunity to fail well. After decades of award-winning research,
Amy Edmondson is here to upend our understanding of failure and
make it work for us. In Right Kind of Wrong, Edmondson provides the
framework to think, discuss, and practice failure wisely. Outlining
the three archetypes of failure--basic, complex, and
intelligent--Amy showcases how to minimize unproductive failure
while maximizing what we gain from flubs of all stripes. She
illustrates how we and our organizations can embrace our human
fallibility, learn exactly when failure is our friend, and prevent
most of it when it is not. This is the key to pursuing smart risks
and preventing avoidable harm. With vivid, real-life stories from
business, pop culture, history, and more, Edmondson gives us
specifically tailored practices, skills, and mindsets to help us
replace shame and blame with curiosity, vulnerability, and personal
growth. You'll never look at failure the same way again.
Be mindful, empathetic, and authentic-even on-screen. Managing your
team, building relationships and trust, and facilitating effective
meetings in a hybrid or fully remote workforce is challenging.
Virtual EI explores how to develop, practice, and demonstrate your
emotional intelligence and social skills in a virtual or hybrid
setting. You'll learn how to make your team feel heard, draw
everyone's voice into the conversation, and make real connections.
This volume includes the work of: Amy C. Edmondson Mark Mortensen
Heidi K. Gardner Amanda Sinclair How to be human at work. The HBR
Emotional Intelligence Series features smart, essential reading on
the human side of professional life from the pages of Harvard
Business Review. Each book in the series offers proven research
showing how our emotions impact our work lives, practical advice
for managing difficult people and situations, and inspiring essays
on what it means to tend to our emotional well-being at work.
Uplifting and practical, these books describe the social skills
that are critical for ambitious professionals to master.
An insightful and inspiring book on using "both/and" thinking to
make more creative, flexible, and impactful decisions in a world of
competing demands. Life is full of paradoxes. How can we each
express our individuality while also being a team player? How do we
balance work and life? How can we improve diversity while promoting
opportunities for all? How can we manage the core business while
innovating for the future? For many of us, these competing and
interwoven demands are a source of conflict. Since our brains love
to make either-or choices, we choose one option over the other. We
deal with the uncertainty by asserting certainty. There's a better
way. In Both/And Thinking, Wendy Smith and Marianne Lewis help
readers cope with multiple, knotted tensions at the same time.
Drawing from more than twenty years of pioneering research, they
provide tools and lessons for transforming these tensions into
opportunities for innovation and personal growth. Filled with
practical advice and fascinating stories-including firsthand tales
from IBM, LEGO, and Unilever, as well as from startups, nonprofits,
and even an inn at one of the four corners of the world-Both/And
Thinking will change the way you approach your most vexing
problems.
Reinvent your organization for the hybrid age. Hybrid work is here
to stay-but what will it look like at your company? If your
organization is holding on to inflexible, pre-pandemic policies
about where-and when-your people work, it may be risking a mass
exodus of talent. Designing a hybrid workplace that furthers your
business goals while staying true to your culture requires
balancing experimentation with rigorous planning. Hybrid Workplace:
The Insights You Need from Harvard Business Review will help you
adopt the best technological, cultural, and new management
practices to seize the benefits and avoid the pitfalls of the
hybrid age. Business is changing. Will you adapt or be left behind?
Get up to speed and deepen your understanding of the topics that
are shaping your company's future with the Insights You Need from
Harvard Business Review series. Featuring HBR's smartest thinking
on fast-moving issues-blockchain, cybersecurity, AI, and more-each
book provides the foundational introduction and practical case
studies your organization needs to compete today and collects the
best research, interviews, and analysis to get it ready for
tomorrow. You can't afford to ignore how these issues will
transform the landscape of business and society. The Insights You
Need series will help you grasp these critical ideas-and prepare
you and your company for the future.
Managers wrestle daily with emotional leadership challenges because
emotions and relationships influence organizational energy,
commitment, and financial results. This book helps managers strike
a balance between feeling and reason in a professional and ethical
manner with attention to the manager’s position in the hierarchy
of the organization. The authors argue that all managers need to
develop their own leadership style based on who they are as
persons, their convictions and the circumstances in which they find
themselves. This book shows managers how to use judgement,
experience, reflection and general knowledge to be better leaders.
The book also describes managerial responsibility for the
conditions that create a compassionate and effective work
environment where emotions can be expressed in ways that
constructively benefit the entire organization
This Element reviews the evidence for three workplace conditions
that matter for improving quality and safety in healthcare:
staffing; psychological safety, teamwork, and speaking up; and
staff health and well-being at work. The authors propose that these
are environmental prerequisites for improvement. They examine the
relationship between staff numbers and skills in delivering care
and the attainment of quality of care and the ability to improve
it. They present evidence for the importance of psychological
safety, teamwork, and speaking up, noting that these are
interrelated and critical for healthcare improvement. They present
evidence of associations between staff well-being at work and
patient outcomes. Finally, they suggest healthcare improvement
should be embedded into the day-to-day work of frontline staff;
adequate time and resources must be provided, with quality as the
mainstay of professionals' work. Every day at every level, the
working context must support the question 'how could we do this
better?' This title is also available as Open Access on Cambridge
Core.
In a broad sense Design Science is the grammar of a language of
images rather than of words. Modern communication techniques enable
us to transmit and reconstitute images without the need of knowing
a specific verbal sequential language such as the Morse code or
Hungarian. International traffic signs use international image
symbols which are not specific to any particular verbal language.
An image language differs from a verbal one in that the latter uses
a linear string of symbols, whereas the former is multidimensional.
Architectural renderings commonly show projections onto three
mutually perpendicular planes, or consist of cross sections at
differ ent altitudes representing a stack of floor plans. Such
renderings make it difficult to imagine buildings containing ramps
and other features which disguise the separation between floors;
consequently, they limit the creativity of the architect.
Analogously, we tend to analyze natural structures as if nature had
used similar stacked renderings, rather than, for instance, a
system of packed spheres, with the result that we fail to perceive
the system of organization determining the form of such structures.
Today's global enterprises increasingly involve collaborative work
by teams of experts operating across different professions,
organizations, and industries. Extreme Teaming provides new
insights into the world of complex, cross industry projects and the
ways they must be managed. Leading experts Amy Edmondson and
Jean-Francois Harvey analyze contemporary cases that expose the
complex demands of cross-boundary collaboration on management, and
inform our understanding of teams. Containing powerful insights and
practical guidelines that allow managers to bridge professional
divides and organizational boundaries in order to work together
effectively, this is a new exploration of the challenges involved
in today's global enterprises. The authors demonstrate that the
work done in the modern organization is less and less about looking
inward and creating strong teams inside the company, and more about
teaming across boundaries - that often are in flux. Extreme Teaming
is a must-read book for all courses related to leading open
innovation; teamwork and collaboration; project management; and
cross-boundary work.
Inspiring conversations, advancing together. Women often face
unique challenges in the workplace, from navigating the wage gap
and facing unfair biases to coping with interrupting colleagues and
worrying about imposter syndrome. How can you rise above it all and
forge a clear path to success? The HBR Women at Work Series
Collection brings together strategies and advice to help women
advance in their careers. This specially priced collection features
You, the Leader, which examines how you can stand out as an
aspiring female leader while overcoming the obstacles you face as
you chart your way to the top; Speak Up, Speak Out, which will help
you be heard in conversations large and small and discover ways to
raise issues without raising your voice; and Making Real
Connections, which will take you beyond transactional networking
and superficial small talk to create valuable work relationships
built on trust. Featuring detailed discussion guides, this
collection will spark important conversations about where we're at
and how to move forward. The HBR Women at Work series spotlights
the real challenges and opportunities women experience throughout
their careers. With interviews from the popular podcast of the same
name and related articles, stories, and research, these books
provide inspiration and advice for taking on topics at work like
inequity, advancement, and building community. Featuring detailed
discussion guides, this series will help you spark important
conversations about where we're at and how to move forward.
A year's worth of management wisdom, all in one place. We've
reviewed the ideas, insights, and best practices from the past year
of Harvard Business Review to keep you up-to-date on the most
cutting-edge, influential thinking driving business today. With
authors from Marcus Buckingham to Amy Edmondson and company
examples from Lyft to Disney, this volume brings the most current
and important management conversations right to your fingertips.
This book will inspire you to: Rethink whether constant, candid
feedback really helps employees thrive Move beyond diversity and
inclusion to creating a racially just workplace Adopt connected
strategies that anticipate your customers' needs Navigate the
challenges of dual-career relationships Understand when data
creates competitive advantage—and when it doesn't Break
through the organizational barriers that impede AI initiatives Lead
in a new era of climate action This collection of articles includes
"The Feedback Fallacy," by Marcus Buckingham and Ashley Goodall;
"Cross-Silo Leadership," by Tiziana Casciaro, Amy C. Edmondson, and
Sujin Jang; "Toward a Racially Just Workplace," by Laura Morgan
Roberts and Anthony J. Mayo; "The Age of Continuous Connection," by
Nicolaj Siggelkow and Christian Terwiesch; "The Hard Truth about
Innovative Cultures," by Gary P. Pisano; "Creating a
Trans-Inclusive Workplace," by Christian N. Thoroughgood, Katina B.
Sawyer, and Jennica R. Webster; "When Data Creates Competitive
Advantage," by Andrei Hagiu and Julian Wright; "Your Approach to
Hiring Is All Wrong," by Peter Cappelli; "How Dual-Career Couples
Make It Work," by Jennifer Petriglieri; "Building the AI-Powered
Organization," by Tim Fountaine, Brian McCarthy, and Tamim Saleh;
"Leading a New Era of Climate Action," by Andrew Winston; and "That
Discomfort You're Feeling Is Grief," by Scott Berinato.
Edmondson clarifies Buckminster Fuller's synergetic geometry in
conventional language and mathematics and illuminates his effort to
employ synergetics as a strategy for human survival. Updated author
Preface and new Foreword by J. Baldwin. clarifies
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